Terms & Conditions

By using UrKitchen, you agree to the following terms. Please read them carefully.

Acceptance of Terms

By accessing or using UrKitchen's website or mobile application, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our platform.

Eligibility

Users must provide accurate information and use the platform lawfully.

UrKitchen reserves the right to suspend or terminate accounts that violate these terms.

Orders

All orders are subject to:

  • Availability
  • Operational capacity
  • Delivery coverage
  • Payment confirmation

UrKitchen reserves the right to reject or cancel orders when necessary.

Pricing

Prices displayed on the platform may change without prior notice. Additional delivery fees, taxes, or service charges may apply and will be shown before order confirmation.

Payments

UrKitchen supports:

  • Online payments
  • Cash on delivery where available

Users are responsible for ensuring valid payment information at the time of order.

Food Products

Food images displayed on the platform are illustrative only. Actual presentation may vary slightly depending on preparation and operational conditions.

Intellectual Property

All platform content — including but not limited to:

Logos
Branding
Text
Images
Software
Designs

— belongs to UrKitchen and may not be copied, reproduced, or reused without explicit written permission.

Prohibited Use

Users may not:

  • Abuse the platform or its services
  • Attempt unauthorized access to any system
  • Submit fraudulent orders
  • Interfere with platform operations
  • Misuse promotional offers

Limitation of Liability

UrKitchen shall not be liable for indirect, incidental, or consequential damages resulting from platform use, delivery delays, or third-party service interruptions, to the maximum extent permitted by applicable law.

Modifications

UrKitchen reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of the platform after changes constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.

Contact Information